As a voice and conversational AI technology vendor, you want to focus your time on developing your product and taking it to market, not on professional services and handholding clients.
Yet, at this stage in the CAI market, your clients don’t always have the skills or experience needed to define AI strategies and implement solutions.
This results in technology vendors needing to provide strategy, conversation design and implementation services to fill the gap, which detracts away from what you do best: building great technology.
Worst still, your clients might go it alone, without the skills and experience they need to build effective solutions. That means they don’t get the most out of your solution and projects fail.