PolyAI

Turning AI hype into real customer value, with Simplyhealth and EdgeTier

Turning AI hype into real customer value, with Simplyhealth and EdgeTier 1280 720 Kane Simms

AI is everywhere in customer experience, but few see real results. Simplyhealth and EdgeTier share what actually works when putting AI into production.

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How PolyAI built a voice AI model that handles millions of customer calls with Nikola Mrkšić

How PolyAI built a voice AI model that handles millions of customer calls with Nikola Mrkšić 1280 720 Kane Simms

In this episode, we explore fine-tuned LLMs, enterprise voice AI and the future of conversational customer experience. Discover how PolyAI powers millions of customer interactions for global enterprises.

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