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The digital assistant scorecard with Frank Schneider, CEO, Speakeasy AI

The digital assistant scorecard with Frank Schneider, CEO, Speakeasy AI 1600 1200 Rebecca Christie

Frank Schneider, CEO, Speakeasy AI, joins us on our podcast to tell us about the new digital assistant scorecard from Speakeasy AI.

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Drastically improving chatbot performance with Benoit Alvarez, CTO, QBox

Drastically improving chatbot performance with Benoit Alvarez, CTO, QBox 1600 1200 Kane Simms

Most chatbots are pants. There’s one way to improve them tremendously, and this is it.

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Exploring AI conversational intelligence with Surbhi Rathore, CEO, Symbl.ai

Exploring AI conversational intelligence with Surbhi Rathore, CEO, Symbl.ai 1600 1200 Kane Simms

Finding and using data that you didn’t even know existed to improve customer experience and business operations.

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Why ‘containment rate’ is NOT the best way to measure your chatbot or voicebot

Why ‘containment rate’ is NOT the best way to measure your chatbot or voicebot 1800 1200 Kane Simms

Here’s why ‘containment rate’ isn’t the right way to measure the success of your chat bot or IVR bot and the 3 things you should use instead.

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