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A ground-breaking ‘human-in-the-loop’ approach to AI

A ground-breaking ‘human-in-the-loop’ approach to AI 1120 840 Ben McCulloch

One amazing thing about the conversational AI ecosystem is the level of innovation we see every week. Here’s a ground-breaking innovation for human-in-the-loop AI.

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A framework for consistently measuring the usability of voice and conversational user interfaces

A framework for consistently measuring the usability of voice and conversational user interfaces 1800 1200 Kane Simms

Answering one of the questions we get asked repeatably: how to measure the usability of conversational user interfaces, like chat bots and voice bots, and their impact on customer experience.…

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