cloud contact centre

True omni-channel AI-powered customer experience with Ujet CEO, Anand Janefalkar

True omni-channel AI-powered customer experience with Ujet CEO, Anand Janefalkar 150 150 Kane Simms

Ujet has a truly unique approach to customer support. With its true omni-channel approach and AI-powered technology, brands are pushing the boundaries of customer experience excellence. You really need to…

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Microsoft release Dynamics 365 contact centre with AI at its core

Microsoft release Dynamics 365 contact centre with AI at its core 1600 1200 Kane Simms

Microsoft announce ‘voice channel’ general availability for Microsoft Dynamics 365 Customer Service.

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