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conversation analysis

What happens after you’ve designed and built your AI Assistant?

What happens after you’ve designed and built your AI Assistant? 1456 816 Ben McCulloch

So what happens after your assistant goes live is continual tuning and improvements. Forever. This is not ‘set and forget’.

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Don’t cull the bots! Here’s 7 myths we should bury first

Don’t cull the bots! Here’s 7 myths we should bury first 1456 816 Ben McCulloch

Some myths linger in the public consciousness for too long. Some lingering myths in conversational AI deserve re-evaluation.

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Conversations Squared #5 Dr Maria Aretoulaki

Conversations Squared #5 Dr Maria Aretoulaki 2380 2380 Ben McCulloch

Conversation analysis should be a part of every conversation design team’s workflow. You may be doing it already without realising exactly what it is. I reached out to Dr Maria…

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