conversationa ai

Ben McCulloch
September 6, 2023

Here’s Conversational AI at a whopping great scale!

Here’s Conversational AI at a whopping great scale! https://vux.world/wp-content/uploads/AI-at-scale-article.png 1456 816 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g September 6, 2023 September 7, 2023

We often talk about how conversational AI can scale-up your customer services. It’s possible to serve far more customers than you could with just a human team of agents. Most…

Ben McCulloch
December 1, 2022

5 steps to selecting the perfect partner for conversational automation

5 steps to selecting the perfect partner for conversational automation https://vux.world/wp-content/uploads/Articles-2.png 1120 840 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g December 1, 2022 December 1, 2022

Recently, we wrote about Florida Blue’s multi-channel assistant. A Visual IVR system with a voice assistant that helps the health insurance company’s customers apply for replacement Digital ID cards.

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