Retail

Rebecca Christie
April 27, 2022

How Marks and Spencer is using conversational AI, with Steven Siddall, Contact Systems Lead, Marks and Spencer

How Marks and Spencer is using conversational AI, with Steven Siddall, Contact Systems Lead, Marks and Spencer https://vux.world/wp-content/uploads/Steven_Landscape.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g April 27, 2022 April 27, 2022

Steve Siddall joins us to tell us about how Marks and Spencer is using conversational AI and the benefits it is bringing the business.

Kane Simms
March 24, 2022

How Decathlon is using conversational AI in retail with Charles Guth, Customer Service Manager, Decathlon

How Decathlon is using conversational AI in retail with Charles Guth, Customer Service Manager, Decathlon https://vux.world/wp-content/uploads/Charles_Guth_-_Decathlon_-_Landscape.jpg 1600 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g March 24, 2022 March 25, 2022

Learn how Decathlon flipped the script on its customer service channels and built an entirely new customer service set up with AI.

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