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voice biometrics

Call centre authentication with Matt Smallman, Founder, SymNex Consulting

Call centre authentication with Matt Smallman, Founder, SymNex Consulting 1747 1241 Rebecca Christie

Hear from best selling author and voice biometrics expert, Matt Smallman, on how to utilise technology for voice authentication.

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Here’s something you’ll need soon enough

Here’s something you’ll need soon enough 1747 1241 Kane Simms

Most companies aren’t mature in their AI operations to have graduated to automated use cases that are fully transactional.

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    Exclusive insight report: How AI agents keep CX stable when volume explodes
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