Here’s a scenario that should be keeping CX leaders awake at night: a customer asks ChatGPT to help them resolve an issue with your product. The AI agent navigates to…
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read moreDiscover the emerging hybrid AI techniques for customer experience that enable businesses to benefit from the immense power of generative AI, while maintaining certainty and consistency in areas that matter.
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read moreA playbook for executives who need control, visibility and measurable business outcomes from AI.
read moreDiscover how generative voice AI is redefining brand identity, transforming it from static visuals and tone guides into adaptive, conversational experiences that sound unique to every customer, yet remain unmistakably on brand.
read moreLearn what it really takes to scale conversational AI to 15 million conversations per year.
read moreDiscover the art and science of context engineering in conversational AI with Martin Cross, President of Connect.
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