Yesterday I posted about how speech recognition systems, voice assistants, have trouble with different accents like Irish accents, Welsh accents, Scottish accents, Northern accents and how hard it is to actually train those systems based on accents because a different accent is essentially like a different language. read more
Diving deep into how the US Bank approach accessibility for voice with Sierra Fontana and Carissa Merrill of US Bank.
Presented by the Conversational Academy
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In this episode
Sierra Fontana, User Experience Architect, US Bank, and Carissa Merrill, Accessibility Consultant, US Bank, are working hard to make the US Bank’s voice services accessible to all. They join us on this episode to share how they’re approaching accessibility for voice and why it’s so important to prioritise accessibility early.
This week, we’re finding out how Ruby Steel and Will Merrill made Alexa more accessible for Susan as part of BBC 2’s Big Life Fix. read more