fbpx

ai assistant

  • Kane Simms

How Essent saved €1.8 million by listening to their call centre agents
How Essent saved €1.8 million by listening to their call centre agents 1280 720 Kane Simms

Most AI success stories sound too good to be true. This one’s different because it started with something we’ve all experienced: being put on hold while someone searches for an…

read more

Seven key insights from creating an award-winning AI chatbot
Seven key insights from creating an award-winning AI chatbot 1920 1080 Ben McCulloch

You may have been put off by overhyped and under-delivering bots in the past, however there is now concrete proof that AI assistants can deliver huge returns on their investment.

read more

Scaling debt recovery with an AI assistant – a success story
Scaling debt recovery with an AI assistant – a success story 1920 1080 Ben McCulloch

Find out how a chatbot built by VUX World reduced query resolution times to 2 ½ minutes (saving 400 agent hours in under a year) and improved CSAT by 30%.

read more

The killer combo: How your AI assistant can save costs AND generate revenue
The killer combo: How your AI assistant can save costs AND generate revenue 1120 840 Ben McCulloch

There are a lot of digital assistants designed for customer support. That has value. If you’re taking tasks off your live agent’s plate, then you’re helping them focus on more…

read more
Enter your
text here