data

Taras Semeniuk
April 2, 2026

Your contact centre is sitting on a goldmine of customer insight with Shane Lynn, EdgeTier

Your contact centre is sitting on a goldmine of customer insight with Shane Lynn, EdgeTier https://vux.world/wp-content/uploads/EdgeTier-thumbnail.jpg 1280 720 Taras Semeniuk Taras Semeniuk https://secure.gravatar.com/avatar/c57457096308bf119fc5d059acc8d9a4f8551f78785a82cfdde5959b53624092?s=96&d=blank&r=g April 2, 2026 April 2, 2026

Most contact centres generate thousands of conversations a day, yet most of that data goes unanalysed. In this episode, we discuss how conversational intelligence can turn that data into actionable signals across every interaction.

Ben McCulloch
December 11, 2023

Decoding documents: how SmartBots chunk data with LLMs

Decoding documents: how SmartBots chunk data with LLMs https://vux.world/wp-content/uploads/data-chunking.png 1456 816 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/fa31bfdb3bc2fb5c5878477c0579cfe1da34f92a06778d9c69e5ce4e73ee7604?s=96&d=blank&r=g December 11, 2023 December 11, 2023

Discover how SmartBots revolutionise document management by introducing an innovative approach to data chunking with Large Language Models.

Ben McCulloch
January 26, 2023

The risks of Large Language Models (such as ChatGPT)

The risks of Large Language Models (such as ChatGPT) https://vux.world/wp-content/uploads/chatgpt.png 1120 840 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/fa31bfdb3bc2fb5c5878477c0579cfe1da34f92a06778d9c69e5ce4e73ee7604?s=96&d=blank&r=g January 26, 2023 January 26, 2023

In the various interactions I’ve had with ChatGPT, and the various posts and articles I’ve read by other people, I’ve had this recurring thought – talking to ChatGPT is like…

Ben McCulloch
November 18, 2022

Why you should take data privacy more seriously

Why you should take data privacy more seriously https://vux.world/wp-content/uploads/14.png 1120 840 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/fa31bfdb3bc2fb5c5878477c0579cfe1da34f92a06778d9c69e5ce4e73ee7604?s=96&d=blank&r=g November 18, 2022 November 2, 2022

Sometimes I tell people I work in conversational AI and they say “I don’t have an Alexa or Google Assistant because I don’t want tech companies to record everything I…

Rebecca Christie
July 6, 2022

How Human First helps you build better bots, with Greg Whiteside, CEO, Human First

How Human First helps you build better bots, with Greg Whiteside, CEO, Human First https://vux.world/wp-content/uploads/greglandscape.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/f2596088184b41f3fa00345f27ca290dea8de4543a6a694220b3fe03f6323028?s=96&d=blank&r=g July 6, 2022 July 12, 2022

Greg Whiteside, CEO, Human First, joins us on our podcast to tell us about how you can use different types of data to build better bots.

Rebecca Christie
May 26, 2022

Quality assurance for conversational AI systems with Christoph Börner, CEO, Botium

Quality assurance for conversational AI systems with Christoph Börner, CEO, Botium https://vux.world/wp-content/uploads/Christoph_Landscape.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/f2596088184b41f3fa00345f27ca290dea8de4543a6a694220b3fe03f6323028?s=96&d=blank&r=g May 26, 2022 August 4, 2022

Christoph Börner, CEO, Botium, joins us on our podcast to talk about quality assurance for conversational AI systems.

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Your contact centre is sitting on a goldmine of customer insight with Shane Lynn, EdgeTier

Decoding documents: how SmartBots chunk data with LLMs

The risks of Large Language Models (such as ChatGPT)

Why you should take data privacy more seriously

How Human First helps you build better bots, with Greg Whiteside, CEO, Human First

Quality assurance for conversational AI systems with Christoph Börner, CEO, Botium

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