fbpx

digital transformation

AI: beyond cost saving

AI: beyond cost saving 1640 924 Kane Simms

Why do businesses invest in AI? Most people would say it’s to save cost. Cynics would say it’s to replace all humans with machines (which basically saves costs 🙄). But…

read more

Challenges we currently face in conversation design

Challenges we currently face in conversation design 1640 924 Brian Smith

Brian Smith, Sr Product Manager, Intuit, shares his research into the top challenges faced by conversational AI teams in 2022.

read more

Using AI to improve business processes with Scotty Technologies’ Roland Hallebeek and Reiner Bruns

Using AI to improve business processes with Scotty Technologies’ Roland Hallebeek and Reiner Bruns 1600 1200 Kane Simms

Process automation in recruitment, healthcare and retail using conversational AI.

read more

AI for self-service with Chandra Khatri, Chief Scientist and Head of AI, Got-it AI

AI for self-service with Chandra Khatri, Chief Scientist and Head of AI, Got-it AI 150 150 Kane Simms

Chandra Khatri, Chief Scientist and Head of AI, Got-it AI, joins us to share how the Got-it AI approach and technology is fuelling digital transformation and self-service efforts. Register on LinkedIn

read more

Genesys on conversational AI with VP, Product Marketing, Elcenora Martinez

Genesys on conversational AI with VP, Product Marketing, Elcenora Martinez 1800 1200 Kane Simms

One of the world’s largest cloud CX players, Genesys, on the current and future of AI-driven customer engagement, with VP Product Marketing, Elcenora Martinez.

read more

AI-driven real time guidance for call centre agents with Balto CEO, Marc Bernstein

AI-driven real time guidance for call centre agents with Balto CEO, Marc Bernstein 1800 1200 Kane Simms

Many have tried and failed to use AI for live call centre agent assist. Marc Bernstein shares how it’s done right.

read more

Why digital transformation has always been about voice, with Frank Schneider, CEO, Speakeasy AI

Why digital transformation has always been about voice, with Frank Schneider, CEO, Speakeasy AI 1800 1200 Kane Simms

Frank Schneider joins us for a record 3rd time to share insights on why digital transformation has always been about voice, and discusses Speakeasy AI’s Speech-to-Intent patent.

read more

You’re thinking about conversational AI all wrong

You’re thinking about conversational AI all wrong 1800 1200 Kane Simms

Here’s why you’re thinking about conversational AI all wrong and why it’s more transformative than you think.

read more

Is innovating first worth it?

Is innovating first worth it? 2470 1274 Kane Simms

Is being first to adopt conversational AI worth it? Or should you wait? https://www.youtube.com/watch?v=IEkW2rAkUdo The people that go first tend to make mistakes that the rest of the market can…

read more

Automating call centres with AI and Frank Schneider

Automating call centres with AI and Frank Schneider 1800 1200 Kane Simms

Frank Schneider, CEO of Speakeasy AI joins us to share how you can automate your call centres using conversational AI.

read more