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European Chatbot & Conversational AI Summit

A pulse check on conversational AI in 2026

A pulse check on conversational AI in 2026 1280 720 Kane Simms

We hit the floor at the European Chatbot and Conversational AI Summit in Edinburgh with a mic and a simple rule: answer a question, then leave one for the next person.

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From good to great: how Roche improved customer experience

From good to great: how Roche improved customer experience 1120 840 Ben McCulloch

When does a company in a ‘dinosaur’ industry like pharmaceuticals embrace change?

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    Join CX leaders shaping AI-powered customer experiences at CCW UK Summit
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