messaging • VUX World

Ben McCulloch
August 10, 2023

How Decathlon made messaging matter with a little help from AI

How Decathlon made messaging matter with a little help from AI https://vux.world/wp-content/uploads/decathlon-messsaging-matter.jpg 1995 1154 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g August 10, 2023 August 18, 2023

Learn how Decathlon transitioned from a traditional contact centre to automating 50% of all customer contacts while increasing agent productivity and customer satisfaction.

Rebecca Christie
July 8, 2022

Conversational AI in emerging markets with Beerud Sheth, CEO, Gupshup

Conversational AI in emerging markets with Beerud Sheth, CEO, Gupshup https://vux.world/wp-content/uploads/beerud-landscape.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g July 8, 2022 July 13, 2022

Beerud Sheth, CEO, Gupshup joins us to speak through conversational AI in emerging markets.

Kane Simms
October 19, 2020

The future of conversational commerce? with David Clark and Tim Atkinson

The future of conversational commerce? with David Clark and Tim Atkinson https://vux.world/wp-content/uploads/the-future-of-conversational-commerce-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g October 19, 2020 November 23, 2020

Google is rolling out RCS messaging and partnered with BT to bring conversational messaging on Android to life. And it’s good!

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