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Microsoft release Dynamics 365 contact centre with AI at its core

Microsoft release Dynamics 365 contact centre with AI at its core 1600 1200 Kane Simms

Microsoft announce ‘voice channel’ general availability for Microsoft Dynamics 365 Customer Service.

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Artificial Solutions bags over £20m to grow artificial intelligence platform, Teneo

Artificial Solutions bags over £20m to grow artificial intelligence platform, Teneo 1600 1200 Kane Simms

Artificial Solutions has raised over SEK 250 million (Swedish Krona) to fuel growth of its artificial intelligence SaaS platform, Teneo.

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The importance of owning your NLU with Guy Tonye and Stacey Kyler, Zammo.ai

The importance of owning your NLU with Guy Tonye and Stacey Kyler, Zammo.ai 1800 1200 Kane Simms

The Zammo team join us to share why owning your NLU is so crucial, the importance of control, analytics and cross platform assistants.

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Azure Bot Services with Microsoft’s Gary Pretty and Quirine van Walt Meijer

Azure Bot Services with Microsoft’s Gary Pretty and Quirine van Walt Meijer 1800 1200 Kane Simms

The Microsoft Conversation AI Team join us to share an overview of the Azure Bot Service and how Microsoft is enabling conversational transformation at all scales.

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    Voice AI: Discover what everyone gets wrong, and how to get it right
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