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Taras Semeniuk
September 5, 2025

Machines that talk: How Toyota drives innovation in manufacturing with Kordel France

Machines that talk: How Toyota drives innovation in manufacturing with Kordel France https://vux.world/wp-content/uploads/Kordel-France-VUX-episode.png 1280 720 Taras Semeniuk Taras Semeniuk https://secure.gravatar.com/avatar/c15c16c6f1acd7394bd4c037266674a4?s=96&d=blank&r=g September 5, 2025 September 5, 2025

Discover how Toyota uses AI to transform its manufacturing floors today and what the future of human-machine teamwork could look like.

Taras Semeniuk
August 8, 2025

NiCE & Cognigy: The AI arms race in CX has begun

NiCE & Cognigy: The AI arms race in CX has begun https://vux.world/wp-content/uploads/Cognigy-acquisition-episode-.png 1280 720 Taras Semeniuk Taras Semeniuk https://secure.gravatar.com/avatar/c15c16c6f1acd7394bd4c037266674a4?s=96&d=blank&r=g August 8, 2025 August 8, 2025

The AI arms race in customer experience just got serious. We dig into what NiCE’s $955 million acquisition of Cognigy means for the future of AI in customer experience.

Taras Semeniuk
July 28, 2025

Inside the analyst’s mind: How AI is reshaping enterprise communications with Jon Arnold

Inside the analyst’s mind: How AI is reshaping enterprise communications with Jon Arnold https://vux.world/wp-content/uploads/Jon-Arnold-thumbnail.jpg 1280 720 Taras Semeniuk Taras Semeniuk https://secure.gravatar.com/avatar/c15c16c6f1acd7394bd4c037266674a4?s=96&d=blank&r=g July 28, 2025 July 28, 2025

From the hype cycle around AI to the real-world constraints enterprises face when adopting new tech, we explore the future of business communications.

Ben McCulloch
December 1, 2022

5 steps to selecting the perfect partner for conversational automation

5 steps to selecting the perfect partner for conversational automation https://vux.world/wp-content/uploads/Articles-2.png 1120 840 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g December 1, 2022 December 1, 2022

Recently, we wrote about Florida Blue’s multi-channel assistant. A Visual IVR system with a voice assistant that helps the health insurance company’s customers apply for replacement Digital ID cards.

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Machines that talk: How Toyota drives innovation in manufacturing with Kordel France

NiCE & Cognigy: The AI arms race in CX has begun

Inside the analyst’s mind: How AI is reshaping enterprise communications with Jon Arnold

5 steps to selecting the perfect partner for conversational automation

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