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From logos to language: The next evolution of Brand Identity

From logos to language: The next evolution of Brand Identity 1920 1080 Kane Simms

Discover how generative voice AI is redefining brand identity, transforming it from static visuals and tone guides into adaptive, conversational experiences that sound unique to every customer, yet remain unmistakably on brand.

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How United Airlines automates 64% of special requests with AI-enabled voice guidance

How United Airlines automates 64% of special requests with AI-enabled voice guidance 1536 1024 Kane Simms

Discover how a multimodal approach improved United Airlines’ user experience. 

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Why should you consider conversation’s unwritten rules?

Why should you consider conversation’s unwritten rules? 1120 840 Ben McCulloch

Human conversations don’t follow a map. Even if you try to plan your chat, things often go off-topic quickly. It doesn’t matter much. No matter what happens, humans are skilled…

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