voice

Voice AI for customer experience: why it’s back and how to make it work

Voice AI for customer experience: why it’s back and how to make it work 1610 907 Kane Simms

boost.ai’s Henry Vaage Iversen on why call volumes are rising and what it takes to deploy effective voice AI

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How United Airlines automates 64% of special requests with AI-enabled voice guidance

How United Airlines automates 64% of special requests with AI-enabled voice guidance 1536 1024 Kane Simms

Discover how a multimodal approach improved United Airlines’ user experience. 

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What does your voice reveal about you?

What does your voice reveal about you? 1456 816 Kane Simms

What does your voice reveal about you? Probably more than you realise – it’s possible to detect clues about your health, background and emotions while you talk.

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How to find success with voice automation

How to find success with voice automation 1920 1080 Kane Simms

Here’s a high level overview of the kind of value you can find with voice assistants for CX automation, and how to set yourself up for success.

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