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voice

How United Airlines automates 64% of special requests with AI-enabled voice guidance

How United Airlines automates 64% of special requests with AI-enabled voice guidance 1536 1024 Kane Simms

Discover how a multimodal approach improved United Airlines’ user experience. 

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What does your voice reveal about you?

What does your voice reveal about you? 1456 816 Ben McCulloch

What does your voice reveal about you? Probably more than you realise – it’s possible to detect clues about your health, background and emotions while you talk.

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How to find success with voice automation

How to find success with voice automation 1920 1080 Kane Simms

Here’s a high level overview of the kind of value you can find with voice assistants for CX automation, and how to set yourself up for success.

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