Article • VUX World

Ben McCulloch
April 11, 2024

Is it safe to use LLMs in a healthcare setting?

Is it safe to use LLMs in a healthcare setting? https://vux.world/wp-content/uploads/DALL·E-2024-04-11-12.20.58-Imagine-a-modern-healthcare-setting-where-there-is-an-integration-of-advanced-technology.-In-the-center-of-the-room-there-is-a-large-sleek-and-futu.webp 1792 1024 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g April 11, 2024 April 17, 2024

You may be tempted to say no. There’s two obvious reasons why; LLMs hallucinate (which could mean that nonsense or simply incorrect health advice would be generated) and they can…

Ben McCulloch
April 10, 2024

Balancing Tech Advancements with a Human Touch in Customer Service

Balancing Tech Advancements with a Human Touch in Customer Service https://vux.world/wp-content/uploads/DALL·E-2024-04-10-13.53.43-An-image-of-a-classic-set-of-balancing-scales.-The-scales-should-have-two-pans-hanging-from-a-horizontal-beam-which-is-supported-by-a-central-pillar.webp 1792 1024 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g April 10, 2024 April 10, 2024

How do you adapt to technological advancements while maintaining a human touch? AI is great at routine and easy to accomplish tasks, whereas humans can analyse and adjust when the…

Kane Simms
April 5, 2024

Counteracting the risk of LLMs

Counteracting the risk of LLMs https://vux.world/wp-content/uploads/DALL·E-2024-04-05-16.14.02-An-editorial-style-digital-image-representing-the-concept-of-Counteracting-the-risk-of-Large-Language-Models-LLMs.-The-image-features-a-central-vi.webp 1792 1024 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g April 5, 2024 April 5, 2024

As of now, using LLMs in high-stakes enterprise customer interactions could be considered a risk. Although there are more robust ways of mitigating the hallucination issue emerging, it’s never going…

Kane Simms
April 3, 2024

7 practical tips to implement Microsoft 365 Copilot for your business

7 practical tips to implement Microsoft 365 Copilot for your business https://vux.world/wp-content/uploads/Articles-Presentation.jpg 1920 1080 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g April 3, 2024 April 3, 2024

I recently sat down with Pete Kemp, Principal Consultant at FSP, to discuss the lessons learned in implementing Microsoft 365 Copilot for enterprise businesses. Pete shared 7 specific lessons that…

Kane Simms
April 2, 2024

The Future of AI and Humanity: Insights from a Conversation with Byron Reese

The Future of AI and Humanity: Insights from a Conversation with Byron Reese https://vux.world/wp-content/uploads/future-of-AI-and-humanity-article-hero-image.jpg 1792 1024 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g April 2, 2024 April 2, 2024

Discover the profound impacts AI may have on jobs, intelligence, and the broader future we’re collectively navigating towards.

Kane Simms
March 25, 2024

7 new AI case studies from 7 top brands

7 new AI case studies from 7 top brands https://vux.world/wp-content/uploads/7-top-ai-case-studies.png 2433 1369 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g March 25, 2024 March 20, 2024

The Cognigy Experience Summit recently concluded, and I was honoured to be there as a guest speaker. It was a gathering of Cognigy customers, partners, thought leaders and innovators in…

Ben McCulloch
March 21, 2024

Why CAI needs skin in the game

Why CAI needs skin in the game https://vux.world/wp-content/uploads/DALL·E-2024-03-07-16.33.15-An-abstract-and-symbolic-image-representing-the-intersection-of-artificial-intelligence-and-human-influence-for-an-article-titled-Why-AI-Needs-Skin-i.webp 1792 1024 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g March 21, 2024 March 22, 2024

The notion that AI will take our jobs and then destroy us is frustratingly hard to kill. It lacks scientific basis but it caught the public’s imagination. That’s perhaps because…

Ben McCulloch
March 20, 2024

How to navigate the 3 risks of LLMs in CAI

How to navigate the 3 risks of LLMs in CAI https://vux.world/wp-content/uploads/image.png 1920 1080 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g March 20, 2024 March 20, 2024

Most companies want to know how to find success with generative AI today. Few have managed to demonstrate it. Loop Car Insurance is one company that’s getting it right. It…

Ben McCulloch
March 7, 2024

The evolution of the full-stack conversation designer

The evolution of the full-stack conversation designer https://vux.world/wp-content/uploads/Blue-Modern-Digital-Marketing-Webinar-Zoom-Virtual-Background.jpg 1280 720 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g March 7, 2024 March 20, 2024

Just a few years ago we saw the concept of the ‘full-stack conversation designer’ emerge. Essentially, this job title meant that the designer could see a bot from ideation to…

Ben McCulloch
February 27, 2024

How to get started in Conversational AI

How to get started in Conversational AI https://vux.world/wp-content/uploads/Blue-Modern-Digital-Marketing-Webinar-Zoom-Virtual-Background.png 1280 720 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g February 27, 2024 February 27, 2024

This question comes up all the time, and that’s great! So many people are discovering conversation design, and so many of them come from different backgrounds. We want to give…

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