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AI Design Principles

AI Design Principles 1920 1080 Kane Simms

Make consistently effective design decisions & improve user experience of AI services by adopting these AI Design Principles within your team and organisation.

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10 differences between small language models (SLM) and large language models (LLMs) for enterprise AI

10 differences between small language models (SLM) and large language models (LLMs) for enterprise AI 1920 1080 Kane Simms

With all this talk about large language models, you’d be forgiven for thinking that they’re going to solve the world’s problems. All we need is more data and more computing…

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Is it safe to use LLMs in a healthcare setting?

Is it safe to use LLMs in a healthcare setting? 1792 1024 Ben McCulloch

You may be tempted to say no. There’s two obvious reasons why; LLMs hallucinate (which could mean that nonsense or simply incorrect health advice would be generated) and they can…

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Balancing Tech Advancements with a Human Touch in Customer Service

Balancing Tech Advancements with a Human Touch in Customer Service 1792 1024 Ben McCulloch

How do you adapt to technological advancements while maintaining a human touch? AI is great at routine and easy to accomplish tasks, whereas humans can analyse and adjust when the…

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Counteracting the risk of LLMs

Counteracting the risk of LLMs 1792 1024 Kane Simms

As of now, using LLMs in high-stakes enterprise customer interactions could be considered a risk. Although there are more robust ways of mitigating the hallucination issue emerging, it’s never going…

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7 practical tips to implement Microsoft 365 Copilot for your business

7 practical tips to implement Microsoft 365 Copilot for your business 1920 1080 Kane Simms

I recently sat down with Pete Kemp, Principal Consultant at FSP, to discuss the lessons learned in implementing Microsoft 365 Copilot for enterprise businesses. Pete shared 7 specific lessons that…

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The Future of AI and Humanity: Insights from a Conversation with Byron Reese

The Future of AI and Humanity: Insights from a Conversation with Byron Reese 1792 1024 Kane Simms

Discover the profound impacts AI may have on jobs, intelligence, and the broader future we’re collectively navigating towards.

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7 new AI case studies from 7 top brands

7 new AI case studies from 7 top brands 2433 1369 Kane Simms

The Cognigy Experience Summit recently concluded, and I was honoured to be there as a guest speaker. It was a gathering of Cognigy customers, partners, thought leaders and innovators in…

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Why CAI needs skin in the game

Why CAI needs skin in the game 1792 1024 Ben McCulloch

The notion that AI will take our jobs and then destroy us is frustratingly hard to kill. It lacks scientific basis but it caught the public’s imagination. That’s perhaps because…

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How to navigate the 3 risks of LLMs in CAI

How to navigate the 3 risks of LLMs in CAI 1920 1080 Ben McCulloch

Most companies want to know how to find success with generative AI today. Few have managed to demonstrate it. Loop Car Insurance is one company that’s getting it right. It…

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