Article • Page 3 of 10 • VUX World

Kane Simms
February 25, 2021

Why ‘containment rate’ is NOT the best way to measure your chatbot or voicebot

Why ‘containment rate’ is NOT the best way to measure your chatbot or voicebot https://vux.world/wp-content/uploads/containment-rate-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g February 25, 2021 October 8, 2021

Here’s why ‘containment rate’ isn’t the right way to measure the success of your chat bot or IVR bot and the 3 things you should use instead.

Kane Simms
February 23, 2021

A framework for consistently measuring the usability of voice and conversational user interfaces

A framework for consistently measuring the usability of voice and conversational user interfaces https://vux.world/wp-content/uploads/a-framework-for-consistently-measuring-the-usability-of-conversational-user-interfaces-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g February 23, 2021 February 23, 2021

Answering one of the questions we get asked repeatably: how to measure the usability of conversational user interfaces, like chat bots and voice bots, and their impact on customer experience.…

Kane Simms
February 22, 2021

Top 10 voice marketing mistakes and how to avoid them

Top 10 voice marketing mistakes and how to avoid them https://vux.world/wp-content/uploads/Kane-Simms-All-about-voice-marketing-mistakes-1.jpg 1917 1080 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g February 22, 2021 February 22, 2021

If you’re considering using voice assistants like Alexa and Google Assistant for marketing, here’s a few things to watch out for.

Kane Simms
January 20, 2021

Is innovating first worth it?

Is innovating first worth it? https://vux.world/wp-content/uploads/Screenshot-2021-01-20-at-07.09.55.png 2470 1274 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g January 20, 2021 October 8, 2021

Is being first to adopt conversational AI worth it? Or should you wait? https://www.youtube.com/watch?v=IEkW2rAkUdo The people that go first tend to make mistakes that the rest of the market can…

Kane Simms
January 18, 2021

A difference between conversational AI and your website

A difference between conversational AI and your website https://vux.world/wp-content/uploads/Screenshot-2021-01-18-at-10.45.56.png 1532 850 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g January 18, 2021 October 8, 2021

One of the differences between conversational AI and, say, your website or most other channels that don’t rely on natural language is that…

Kane Simms
October 21, 2020

You might not have a choice about voice

You might not have a choice about voice https://vux.world/wp-content/uploads/img_7034.jpg 916 687 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g October 21, 2020 October 8, 2021

It’s ironic, but you might not have a choice about voice.

Kane Simms
October 20, 2020

When will voice AI disrupt your industry?

When will voice AI disrupt your industry? https://vux.world/wp-content/uploads/img_7062.jpg 912 684 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g October 20, 2020 October 8, 2021

Find out how voice AI is disrupting industries with Mike Zagorsek of SoundHound. Register here.

Kane Simms
October 16, 2020

Does Apple hold the keys to ambient computing?

Does Apple hold the keys to ambient computing? https://vux.world/wp-content/uploads/img_6988-1.jpg 879 659 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g October 16, 2020 October 8, 2021

Radar sensing and voice match in home pod mini. Does Apple hold the ambient computing keys?

Kane Simms
October 15, 2020

Apple HomePod Mini: what’s the deal?

Apple HomePod Mini: what’s the deal? https://vux.world/wp-content/uploads/Screenshot-2020-10-15-at-15.02.13.png 750 516 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g October 15, 2020 October 8, 2021

What we like about the Apple Home Pod Mini… And it’s not what you think.

Kane Simms
October 9, 2020

Amazon Echo Show: TV 3.0?

Amazon Echo Show: TV 3.0? https://vux.world/wp-content/uploads/img_6927.jpg 2191 1242 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g October 9, 2020 October 8, 2021

If the Amazon Echo is radio 2.0, then is the Echo Show, with Zoom and Netflix, TV 3.0?

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