Classification

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Taras Semeniuk
May 16, 2025

The mad genius of using LLMs as classifiers with Katherine Munro, Swisscom

The mad genius of using LLMs as classifiers with Katherine Munro, Swisscom https://vux.world/wp-content/uploads/Katherine-Munro-on-VUX-World-podcast.jpg 1280 720 Taras Semeniuk Taras Semeniuk https://secure.gravatar.com/avatar/c15c16c6f1acd7394bd4c037266674a4?s=96&d=blank&r=g May 16, 2025 May 16, 2025

In this episode, Kane Simms is joined by Katherine Munro, Conversational AI Engineer at Swisscom, for a deep dive into what might sound like an odd pairing: using LLMs to classify customer intents.

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