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conversation design

3 innovative AI use cases in retail with Gopi Polavarapu, Sr. VP at Kore.ai

3 innovative AI use cases in retail with Gopi Polavarapu, Sr. VP at Kore.ai 1600 1200 Rebecca Christie

Gopi Polavarapu, Sr. VP at Kore.ai joins us as he shares 3 innovative use cases which are used in retail

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Conversations Squared #9 Andrew Muir

Conversations Squared #9 Andrew Muir 1120 840 Rebecca Christie

We’re used to hearing Text To Speech in conversational AI, but that’s not the only option available. Voice assistants don’t have to use synthetic speech – they can use recordings…

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The world’s first accessible chatbot? With Mark Worden, NatWest

The world’s first accessible chatbot? With Mark Worden, NatWest 1600 1200 Rebecca Christie

Mark Worden, NatWest joins us as he shares how natwest has created the worlds first accessible chabot.

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Conversational automation at Swisscom with Yvonne Zgraggen

Conversational automation at Swisscom with Yvonne Zgraggen 1600 1200 Rebecca Christie

Yvonne Zgraggen joins us on our VUX World podcast as she speaks through conversational automation at Swisscom.

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Conversations Squared #8 Michelle Parayil

Conversations Squared #8 Michelle Parayil 1915 1657 Ben McCulloch

Let’s talk about proactive messaging! Michelle Parayil, Conversation Design Manager at Haptik, knows all about it. She’s learnt a great deal about proactive messaging with conversational AI, and shares her…

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Conversations Squared #7 Hilary Hayes

Conversations Squared #7 Hilary Hayes 1919 1919 Ben McCulloch

Let’s talk careers! This Conversations2 is an interview with Hilary Hayes, who’s a conversation designer, multimodal interaction designer, teacher and mentor.

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Conversational AI in Financial Services with Dave Schreffler & Peter Berbee

Conversational AI in Financial Services with Dave Schreffler & Peter Berbee 1600 1200 Rebecca Christie

Dave Schreffler & Peter Berbee join us to discuss how Conversational AI is being used in Financial services.

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Conversations Squared #6 Kane Simms

Conversations Squared #6 Kane Simms 2380 2380 Ben McCulloch

Oh wow, is that the time?! VUX World has been going for 5 years! For this episode of Conversations Squared the focus is on the man who’s usually asking the…

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Context is King (and Queen), with Gregg Johnson, CEO, Invoca

Context is King (and Queen), with Gregg Johnson, CEO, Invoca 1600 1200 Rebecca Christie

Gregg Johnson, CEO, Invoca joins us in sharing just how important context actually is.

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Conversations Squared #5 Dr Maria Aretoulaki

Conversations Squared #5 Dr Maria Aretoulaki 2380 2380 Ben McCulloch

Conversation analysis should be a part of every conversation design team’s workflow. You may be doing it already without realising exactly what it is. I reached out to Dr Maria…

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