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conversational ai

How ABN AMRO Bank scales its conversational AI, with Jeroen Das, Product Owner

How ABN AMRO Bank scales its conversational AI, with Jeroen Das, Product Owner 1600 1200 Rebecca Christie

Jeroen Das, Product Owner, ABN AMRO bank, gives us an insight into how ABN AMRO is scaling its conversational AI solutions.

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Challenges we currently face in conversation design

Challenges we currently face in conversation design 1640 924 Brian Smith

Brian Smith, Sr Product Manager, Intuit, shares his research into the top challenges faced by conversational AI teams in 2022.

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Conversational AI at scale with Philipp Heltewig, CEO, Cognigy

Conversational AI at scale with Philipp Heltewig, CEO, Cognigy 1600 1200 Kane Simms

Key learnings for deploying enterprise conversational AI at scale from Gartner Magic Quadrant Leader, Cognigy.

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Using AI to improve business processes with Scotty Technologies’ Roland Hallebeek and Reiner Bruns

Using AI to improve business processes with Scotty Technologies’ Roland Hallebeek and Reiner Bruns 1600 1200 Kane Simms

Process automation in recruitment, healthcare and retail using conversational AI.

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The value of emotional AI with Rana Gujral, CEO, Behavioral Signals

The value of emotional AI with Rana Gujral, CEO, Behavioral Signals 1600 1200 Kane Simms

Learn how this deep learning technology is generating increased revenue and improved customer outcomes.

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Deutsche Telekom on why its building its own conversational AI platform

Deutsche Telekom on why its building its own conversational AI platform 150 150 Kane Simms

Angel Mario Castro Martínez, Lead Architect for Speech Technologies and NLP at Deutsche Telekom, joins us to share his journey in developing DT’s own conversational AI platform. Register on LinkedIn

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The journey into conversation design with Heyday’s Anna Ralph

The journey into conversation design with Heyday’s Anna Ralph 1800 1200 Kane Simms

Heyday was recently acquired by Hootsuite. Learn from the Team Lead, Conversation Design, Anna Ralph about her journey into conversation design.

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Advancing ‘applied conversational AI’ with Wluper CTO, Nikolai Rozanov

Advancing ‘applied conversational AI’ with Wluper CTO, Nikolai Rozanov 1800 1200 Kane Simms

Learn how Wluper is making strides towards intentless NLU and advanced dialogue management and memory.

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Genesys on conversational AI with VP, Product Marketing, Elcenora Martinez

Genesys on conversational AI with VP, Product Marketing, Elcenora Martinez 1800 1200 Kane Simms

One of the world’s largest cloud CX players, Genesys, on the current and future of AI-driven customer engagement, with VP Product Marketing, Elcenora Martinez.

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AI-driven real time guidance for call centre agents with Balto CEO, Marc Bernstein

AI-driven real time guidance for call centre agents with Balto CEO, Marc Bernstein 1800 1200 Kane Simms

Many have tried and failed to use AI for live call centre agent assist. Marc Bernstein shares how it’s done right.

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