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Customer experience

Holistic AI services: the future of CX?

Holistic AI services: the future of CX? 925 615 Ben McCulloch

We have best practices when implementing Conversational AI – find the repetitive tasks you do every day that don’t require analytical thought to solve, and then see if they can…

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How Empire Today uses conversational AI with Philip Bennett

How Empire Today uses conversational AI with Philip Bennett 1600 1200 Rebecca Christie

Philip Bennett joins us to speak about how Empire Today has been using conversational AI.

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The digital assistant scorecard with Frank Schneider, CEO, Speakeasy AI

The digital assistant scorecard with Frank Schneider, CEO, Speakeasy AI 1600 1200 Rebecca Christie

Frank Schneider, CEO, Speakeasy AI, joins us on our podcast to tell us about the new digital assistant scorecard from Speakeasy AI.

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How ABN AMRO Bank scales its conversational AI, with Jeroen Das, Product Owner

How ABN AMRO Bank scales its conversational AI, with Jeroen Das, Product Owner 1600 1200 Rebecca Christie

Jeroen Das, Product Owner, ABN AMRO bank, gives us an insight into how ABN AMRO is scaling its conversational AI solutions.

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Top CX trends and how AI is helping, with Brad Cleveland

Top CX trends and how AI is helping, with Brad Cleveland 1600 1200 Rebecca Christie

Brad Cleveland, speaker, author and consultant, joins us to share his insights on how great customer experience strategies are implemented.

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Google announces general availability of CCAI Insights

Google announces general availability of CCAI Insights 1600 1200 Kane Simms

Google has just made understanding your customers at scale a whole lot more accessible for all businesses with CCAI Insights.

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How voice of the customer can enhance your conversational automation strategy with Nate Brown

How voice of the customer can enhance your conversational automation strategy with Nate Brown 1800 1200 Kane Simms

Chief Experience Officer at Officium Labs, Nate Brown, talks voice of the customer.

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