Customer experience • VUX World

Ben McCulloch
November 15, 2022

Holistic AI services: the future of CX?

Holistic AI services: the future of CX? https://vux.world/wp-content/uploads/Holistic-AI-services-the-future-of-CX-IMG-1.jpg 925 615 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/b1f3549c2d953651d69f59ec1fa801a3?s=96&d=blank&r=g November 15, 2022 November 15, 2022

We have best practices when implementing Conversational AI – find the repetitive tasks you do every day that don’t require analytical thought to solve, and then see if they can…

Rebecca Christie
July 13, 2022

How Empire Today uses conversational AI with Philip Bennett

How Empire Today uses conversational AI with Philip Bennett https://vux.world/wp-content/uploads/philip-landscape.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g July 13, 2022 July 20, 2022

Philip Bennett joins us to speak about how Empire Today has been using conversational AI.

Rebecca Christie
June 16, 2022

The digital assistant scorecard with Frank Schneider, CEO, Speakeasy AI

The digital assistant scorecard with Frank Schneider, CEO, Speakeasy AI https://vux.world/wp-content/uploads/frank-landscaoe.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g June 16, 2022 June 16, 2022

Frank Schneider, CEO, Speakeasy AI, joins us on our podcast to tell us about the new digital assistant scorecard from Speakeasy AI.

Rebecca Christie
May 18, 2022

How ABN AMRO Bank scales its conversational AI, with Jeroen Das, Product Owner

How ABN AMRO Bank scales its conversational AI, with Jeroen Das, Product Owner https://vux.world/wp-content/uploads/Jeroen-Das-landscape.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g May 18, 2022 August 3, 2022

Jeroen Das, Product Owner, ABN AMRO bank, gives us an insight into how ABN AMRO is scaling its conversational AI solutions.

Rebecca Christie
May 4, 2022

Top CX trends and how AI is helping, with Brad Cleveland

Top CX trends and how AI is helping, with Brad Cleveland https://vux.world/wp-content/uploads/Brad_Landscape.png 1600 1200 Rebecca Christie Rebecca Christie https://secure.gravatar.com/avatar/61a62614f405a15d4978524b5df65a86?s=96&d=blank&r=g May 4, 2022 May 4, 2022

Brad Cleveland, speaker, author and consultant, joins us to share his insights on how great customer experience strategies are implemented.

Kane Simms
October 14, 2021

Google announces general availability of CCAI Insights

Google announces general availability of CCAI Insights https://vux.world/wp-content/uploads/CCAI-INSIGHTS.png 1600 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g October 14, 2021 October 14, 2021

Google has just made understanding your customers at scale a whole lot more accessible for all businesses with CCAI Insights.

Kane Simms
February 21, 2021

How voice of the customer can enhance your conversational automation strategy with Nate Brown

How voice of the customer can enhance your conversational automation strategy with Nate Brown https://vux.world/wp-content/uploads/nate-brown-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g February 21, 2021 February 21, 2021

Chief Experience Officer at Officium Labs, Nate Brown, talks voice of the customer.

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