How Decathlon made messaging matter with a little help from AI
https://vux.world/wp-content/uploads/decathlon-messsaging-matter.jpg
1995
1154
Ben McCulloch
https://secure.gravatar.com/avatar/fa31bfdb3bc2fb5c5878477c0579cfe1da34f92a06778d9c69e5ce4e73ee7604?s=96&d=blank&r=g
Learn how Decathlon transitioned from a traditional contact centre to automating 50% of all customer contacts while increasing agent productivity and customer satisfaction.
read more