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The AI privacy barrier: will Sonos be the first to hurdle it?

The AI privacy barrier: will Sonos be the first to hurdle it? 1600 1200 Kane Simms

A code leak confirms Sonos voice assistant is coming. Will this be the first voice assistant with true privacy at the heart?

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Will Say It Now crack the Amazon Alexa discoverability code?

Will Say It Now crack the Amazon Alexa discoverability code? 1800 1200 Kane Simms

Say It Now has acquired North American voice tech startup, GetStarted, in an effort to finally bring voice-first success to brands.

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Microsoft release Dynamics 365 contact centre with AI at its core

Microsoft release Dynamics 365 contact centre with AI at its core 1600 1200 Kane Simms

Microsoft announce ‘voice channel’ general availability for Microsoft Dynamics 365 Customer Service.

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Google announces general availability of CCAI Insights

Google announces general availability of CCAI Insights 1600 1200 Kane Simms

Google has just made understanding your customers at scale a whole lot more accessible for all businesses with CCAI Insights.

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Voxable Design Assistant streamlines conversation design with help from GPT-3

Voxable Design Assistant streamlines conversation design with help from GPT-3 800 600 Kane Simms

Conversation design tooling company, Voxable, has released the world’s first digital assistant specifically to help conversation designers.

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Amazon Astro: talking vacuum cleaner? Or game changer?

Amazon Astro: talking vacuum cleaner? Or game changer? 976 549 Kane Simms

Is Amazon’s latest device, Astro, the world’s first widely available house robot, just a talking Hoover? Or is there more to it?

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Google’s Assistant strategy and what it means for your brand

Google’s Assistant strategy and what it means for your brand 1800 1200 Kane Simms

Google’s recent integration of Google Assistant with Technicolor set-top-boxes further shows that Google’s strategy for Assistant is more than timers, alarms and web searches. You might think of Google assistant…

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Why is Microsoft acquiring Nuance, really? The bigger picture

Why is Microsoft acquiring Nuance, really? The bigger picture 1800 1200 Kane Simms

Microsoft will acquire Nuance Communications for $19.7billion, but there’s more to it than cool tech. There’s a much bigger game being played.

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Step up your chatbot and voice assistant game

Step up your chatbot and voice assistant game 1800 1200 Kane Simms

There’s too many average conversational AI implementations that are ill-designed and not greatly useful. Don’t fall into that trap. This short story is about a generally less than desirable experience…

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What is Natural Language Understanding (NLU)? A beginner’s guide

What is Natural Language Understanding (NLU)? A beginner’s guide 1800 1200 Kane Simms

Critical foundational knowledge on Natural Language Understanding (NLU) for anyone interested in learning about conversational AI or conversation design.

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