Guy Munro, Head of Innovation at TalkVia, joins us to share his perspectives on voice assistant adoption down under.
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read moreHeyday was recently acquired by Hootsuite. Learn from the Team Lead, Conversation Design, Anna Ralph about her journey into conversation design.
read moreLearn how Wluper is making strides towards intentless NLU and advanced dialogue management and memory.
read moreOne of the world’s largest cloud CX players, Genesys, on the current and future of AI-driven customer engagement, with VP Product Marketing, Elcenora Martinez.
read moreMany have tried and failed to use AI for live call centre agent assist. Marc Bernstein shares how it’s done right.
read moreLearn how to create a research-backed voice AI practice from one of the world’s premier voice AI teams at Comcast.
read moreMaaike Groenewege joins us to share some unique insights and perspectives on conversation design theory, techniques, tools and practice.
read moreFrank Schneider joins us for a record 3rd time to share insights on why digital transformation has always been about voice, and discusses Speakeasy AI’s Speech-to-Intent patent.
read moreGoogle’s recent integration of Google Assistant with Technicolor set-top-boxes further shows that Google’s strategy for Assistant is more than timers, alarms and web searches. You might think of Google assistant…
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