Microsoft announce ‘voice channel’ general availability for Microsoft Dynamics 365 Customer Service.
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read moreClinc co-founder, author and founder of ZeroShotBot, Prof. Jason Mars shares how he’s building the future of conversational AI.
read moreAlbert Jordan (Harman) and Joe Iacobelli (Cerence) discuss their recent partnership and the future of voice AI in the car.
read moreAuthors of Conversations with Things, Rebecca Evanhoe and Diana Deibel, chat conversation design best practice.
read moreGoogle has just made understanding your customers at scale a whole lot more accessible for all businesses with CCAI Insights.
read moreConversation design tooling company, Voxable, has released the world’s first digital assistant specifically to help conversation designers.
read moreOpenDialog is pushing the boundaries of conversation design. Find out more about its a unique approach and tooling with Founder, Ronald Ashri
read moreMeet the company that Google, ironically, brings in to solve complex voice automation projects in call centres.
read moreIs Amazon’s latest device, Astro, the world’s first widely available house robot, just a talking Hoover? Or is there more to it?
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