Here’s your ultimate guide to agent assist: why it’s needed, what it is and how to implement it to help your call centre agents and customer.
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read moreHear from best selling author and voice biometrics expert, Matt Smallman, on how to utilise technology for voice authentication.
read moreHow humans and bots working together in real time can lead to epic customer experiences.
read moreA case study on how Brian Jeppesen and Landry’s restaurants automated upward of 85% of calls using AI.
read moreA deep conversation about how Vocodia is automating voice commerce use cases in the call centre.
read moreCX automation trends and why Artificial Intelligence without Intelligent Automation is pointless.
read moreFinding and using data that you didn’t even know existed to improve customer experience and business operations.
read moreProcess automation in recruitment, healthcare and retail using conversational AI.
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