Jeroen Das, Product Owner, ABN AMRO bank, gives us an insight into how ABN AMRO is scaling its conversational AI solutions.
read moreBrad Cleveland, speaker, author and consultant, joins us to share his insights on how great customer experience strategies are implemented.
read moreGoogle has just made understanding your customers at scale a whole lot more accessible for all businesses with CCAI Insights.
read moreOne of the world’s largest cloud CX players, Genesys, on the current and future of AI-driven customer engagement, with VP Product Marketing, Elcenora Martinez.
read moreMany have tried and failed to use AI for live call centre agent assist. Marc Bernstein shares how it’s done right.
read moreProduct Owner, Dialogue Management, AI and ML Group at Swisscom, Roger Dill, and CEO of Artificial Solutions, Per Ottosson, share insights on how to scale a conversational AI practice.
read moreSam Danby shares insights on conversational AI tooling and Boost.ai.
read moreFind out how PolyAI is creating super-human voice assistants for customer service with ex-Apple Siri, current CEO PolyAI, Nikola Mrkšić.
read moreLearn everything you need to know about integrating your first DialogFlow bot into your contact centre.
read moreWhat’s the future of customer service going to look like? And what can businesses do today to prepare for it?
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