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NLU

Why NLU training needs brains

Why NLU training needs brains 2404 1798 Ben McCulloch

While preparing this blog I had an uncanny moment.

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7 steps to stop bots saying ‘can you repeat that?’

7 steps to stop bots saying ‘can you repeat that?’ 1890 1417 Ben McCulloch

When you release a digital assistant into the world, you hope it will never have to say the words “can you repeat that?”

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Quality assurance for conversational AI systems with Christoph Börner, CEO, Botium

Quality assurance for conversational AI systems with Christoph Börner, CEO, Botium 1600 1200 Rebecca Christie

Christoph Börner, CEO, Botium, joins us on our podcast to talk about quality assurance for conversational AI systems.

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Digital avatars for travel with Robert Cunningham, Innovation Manager, LNER

Digital avatars for travel with Robert Cunningham, Innovation Manager, LNER 1600 1200 Rebecca Christie

Robert Cunningham of LNER chats to us about digital avatars, their use in travel and the success it brings.

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Conversation design is a marathon with Matt Portillo, Conversation Design Lead, Amelia

Conversation design is a marathon with Matt Portillo, Conversation Design Lead, Amelia 1890 1417 Rebecca Christie

Matt Portillo chats with us about conversation design, why it isn’t really a project but is a long term journey.

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Core components of a conversational AI system with Jaya Kishore, CTO, Yellow AI

Core components of a conversational AI system with Jaya Kishore, CTO, Yellow AI 1600 1200 Rebecca Christie

Hear from Jaya Kishore the co-founder and CTO of Yellow AI as he talks about the core components of conversational AI.

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Why multimodal conversational AI is the future, with Raj Tumuluri, CEO, OpenStream.ai

Why multimodal conversational AI is the future, with Raj Tumuluri, CEO, OpenStream.ai 1600 1200 Rebecca Christie

Raj Tumuluri shares the vision for truly multimodal conversational AI, and it’s impressive… And a reality today.

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So you have a chatbot, now what? With Alan Nichol, CTO, Rasa

So you have a chatbot, now what? With Alan Nichol, CTO, Rasa 1600 1200 Kane Simms

We’re joined by Rasa CTO, Alan Nichol, to discuss how enterprise brands can scale their conversational automation properly.

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How Decathlon is using conversational AI in retail with Charles Guth, Customer Service Manager, Decathlon

How Decathlon is using conversational AI in retail with Charles Guth, Customer Service Manager, Decathlon 1600 1200 Kane Simms

Learn how Decathlon flipped the script on its customer service channels and built an entirely new customer service set up with AI.

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How Deutsche Telekom uses NLP with Angel Martinez, Lead Architect for Speech Technologies and NLP, Deutsche Telekom

How Deutsche Telekom uses NLP with Angel Martinez, Lead Architect for Speech Technologies and NLP, Deutsche Telekom 1600 1200 Kane Simms

A deep dive into how Deutsche Telekom is using and building NLP solutions with Lead Architect for Speech Technologies and NLP, Angel Mario Castro Martinez.

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