Articles

Ben McCulloch
July 25, 2022

How LNER’s digital human could revolutionise train travel

How LNER’s digital human could revolutionise train travel https://vux.world/wp-content/uploads/LNER.png 1120 840 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/fa31bfdb3bc2fb5c5878477c0579cfe1da34f92a06778d9c69e5ce4e73ee7604?s=96&d=blank&r=g July 25, 2022 July 25, 2022

Bots take many shapes and forms, and each has their unique challenges. How about this one though – a digital human installed in a busy train station concourse in England?

Ben McCulloch
July 5, 2022

Decathlon’s 5 year automation strategy took 6 months thanks to AI

Decathlon’s 5 year automation strategy took 6 months thanks to AI https://vux.world/wp-content/uploads/Article-Square-Sticker-Facebook-Cover-1120-×-840px-2.png 1120 840 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/fa31bfdb3bc2fb5c5878477c0579cfe1da34f92a06778d9c69e5ce4e73ee7604?s=96&d=blank&r=g July 5, 2022 July 6, 2022

Despite the pains and sadness of the pandemic, there have been some curious and exciting developments. The sudden jolt to normal life caused many brands to rapidly change, with many…

Ben McCulloch
June 28, 2022

Landry’s find the perfect use case for a voice assistant

Landry’s find the perfect use case for a voice assistant https://vux.world/wp-content/uploads/Article-Square-Sticker-Facebook-Cover-1120-×-840px-1.png 1120 840 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/fa31bfdb3bc2fb5c5878477c0579cfe1da34f92a06778d9c69e5ce4e73ee7604?s=96&d=blank&r=g June 28, 2022 July 6, 2022

Landry’s Inc. is a US-based corporation that has 72 restaurant brands and 600 restaurants, hotels, casinos and entertainment destinations across the US, turning over $3 billion in annual revenue. The…

Ben McCulloch
June 13, 2022

Why NLU training needs brains

Why NLU training needs brains https://vux.world/wp-content/uploads/089785F1-E87F-42E6-958D-1609DFF65C8D.png 2404 1798 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/fa31bfdb3bc2fb5c5878477c0579cfe1da34f92a06778d9c69e5ce4e73ee7604?s=96&d=blank&r=g June 13, 2022 June 10, 2022

While preparing this blog I had an uncanny moment.

Ben McCulloch
June 10, 2022

Do you know enough about AI to use it responsibly?

Do you know enough about AI to use it responsibly? https://vux.world/wp-content/uploads/SKINCARE-AND-BEAUTY-CLINIC-BANNER-ADVERTISEMENT-1120-×-840px-10.png 1120 840 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/fa31bfdb3bc2fb5c5878477c0579cfe1da34f92a06778d9c69e5ce4e73ee7604?s=96&d=blank&r=g June 10, 2022 June 10, 2022

If you work with AI then data is one of the building blocks of your business. Discussions around data invariably bring up jargon. Do you know your ‘neural parsers’ from…

Ben McCulloch
June 1, 2022

A ground-breaking ‘human-in-the-loop’ approach to AI

A ground-breaking ‘human-in-the-loop’ approach to AI https://vux.world/wp-content/uploads/SKINCARE-AND-BEAUTY-CLINIC-BANNER-ADVERTISEMENT-1120-×-840px-7.png 1120 840 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/fa31bfdb3bc2fb5c5878477c0579cfe1da34f92a06778d9c69e5ce4e73ee7604?s=96&d=blank&r=g June 1, 2022 June 7, 2022

One amazing thing about the conversational AI ecosystem is the level of innovation we see every week. Here’s a ground-breaking innovation for human-in-the-loop AI.

Ben McCulloch
May 30, 2022

The intelligence revolution

The intelligence revolution https://vux.world/wp-content/uploads/SKINCARE-AND-BEAUTY-CLINIC-BANNER-ADVERTISEMENT-1120-×-840px-3.png 1120 840 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/fa31bfdb3bc2fb5c5878477c0579cfe1da34f92a06778d9c69e5ce4e73ee7604?s=96&d=blank&r=g May 30, 2022 May 26, 2022

Did nobody tell you there’s a revolution going on? It’s actually the next stage in a sequence that started long ago.

Ben McCulloch
May 27, 2022

7 steps to stop bots saying ‘can you repeat that?’

7 steps to stop bots saying ‘can you repeat that?’ https://vux.world/wp-content/uploads/Untitled-1.png 1890 1417 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/fa31bfdb3bc2fb5c5878477c0579cfe1da34f92a06778d9c69e5ce4e73ee7604?s=96&d=blank&r=g May 27, 2022 May 27, 2022

When you release a digital assistant into the world, you hope it will never have to say the words “can you repeat that?”

Ben McCulloch
May 26, 2022

The ultimate guide to agent assist for call centres

The ultimate guide to agent assist for call centres https://vux.world/wp-content/uploads/Hero-Image-Landscape-1.png 1120 840 Ben McCulloch Ben McCulloch https://secure.gravatar.com/avatar/fa31bfdb3bc2fb5c5878477c0579cfe1da34f92a06778d9c69e5ce4e73ee7604?s=96&d=blank&r=g May 26, 2022 May 26, 2022

Here’s your ultimate guide to agent assist: why it’s needed, what it is and how to implement it to help your call centre agents and customer.

Kane Simms
May 19, 2022

AI: beyond cost saving

AI: beyond cost saving https://vux.world/wp-content/uploads/Article-Square-Sticker-Facebook-Cover-1.png 1640 924 Kane Simms Kane Simms https://secure.gravatar.com/avatar/0901761bb0cd548f6834483c07a2b85beb060b870e6df663d11ec9ec76a164f5?s=96&d=blank&r=g May 19, 2022 May 19, 2022

Why do businesses invest in AI? Most people would say it’s to save cost. Cynics would say it’s to replace all humans with machines (which basically saves costs 🙄). But…

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