Discover how leading organisations like Pandora are achieving AI maturity in customer experience.
read moreIn this episode, Kane Simms is joined by Katherine Munro, Conversational AI Engineer at Swisscom, for a deep dive into what might sound like an odd pairing: using LLMs to classify customer intents.
read moreThis exclusive session will cut through industry hype to address why the journey from prototype to production hasn’t become easier despite advances in foundational models.
read moreIn this episode, Kane is joined by Sonia Ingram, Global Director of AI at Pandora, to explore what it really takes to develop AI maturity in a global business.
read moreDiscover valuable strategies for cutting through the noise and making AI work for your specific challenges.
read moreIn this episode, we chat with Andrei Papancea, CEO and Co-Founder of NLX, to cut through the noise and get real about where AI in the enterprise is delivering value, and where it’s not.
read moreIn this episode on the VUX World podcast, we chat all about the innovative AI journey of Citizens Advice with Stuart Pearson.
read moreIn this episode on the VUX World podcast, we chat all about the innovative AI journey of Citizens Advice with Stuart Pearson.
read moreDiscover how a multimodal approach improved United Airlines’ user experience.
read moreIn this episode, we dive deep into how NatWest uses generative AI to reshape customer service at scale, with Mark Worden, Strategy & Innovation Lead for Cora at NatWest.
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