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Building AI maturity at Pandora with Sonia Ingram

Building AI maturity at Pandora with Sonia Ingram 1280 720 Taras Semeniuk

In this episode, Kane is joined by Sonia Ingram, Global Director of AI at Pandora, to explore what it really takes to develop AI maturity in a global business.

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Start with your CX problem first and work backwards

Start with your CX problem first and work backwards 1920 1080 Kane Simms

Discover valuable strategies for cutting through the noise and making AI work for your specific challenges.

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AI beyond the hype: what actually works for enterprise with Andrei Papancea, NLX

AI beyond the hype: what actually works for enterprise with Andrei Papancea, NLX 1280 720 Taras Semeniuk

In this episode, we chat with Andrei Papancea, CEO and Co-Founder of NLX, to cut through the noise and get real about where AI in the enterprise is delivering value, and where it’s not.

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AI on the rails: Arriva’s journey into intelligent travel assistance

AI on the rails: Arriva’s journey into intelligent travel assistance 1280 720 Rebecca Christie

In this episode on the VUX World podcast, we chat all about the innovative AI journey of Citizens Advice with Stuart Pearson.

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Responsible AI, Real Results with Citizens Advice

Responsible AI, Real Results with Citizens Advice 1280 720 Rebecca Christie

In this episode on the VUX World podcast, we chat all about the innovative AI journey of Citizens Advice with Stuart Pearson.

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How United Airlines automates 64% of special requests with AI-enabled voice guidance

How United Airlines automates 64% of special requests with AI-enabled voice guidance 1536 1024 Kane Simms

Discover how a multimodal approach improved United Airlines’ user experience. 

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NatWest on Gen AI with Mark Worden

NatWest on Gen AI with Mark Worden 1280 720 Taras Semeniuk

In this episode, we dive deep into how NatWest uses generative AI to reshape customer service at scale, with Mark Worden, Strategy & Innovation Lead for Cora at NatWest.

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Inside Autodesk’s AI-powered sales & CX transformation with Chafik Abdellaoui

Inside Autodesk’s AI-powered sales & CX transformation with Chafik Abdellaoui 1280 720 Taras Semeniuk

In this episode, we chat with Chafik Abdellaoui, Workforce and Quality Manager at Autodesk, about how AI is used in sales and customer experience and the real results.

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Is AI enough? How businesses can stand out

Is AI enough? How businesses can stand out 1280 720 Taras Semeniuk

In this episode, Panos Karagiannis, CEO of Moveo.AI, joins us to explore how AI has been reshaping business automation.

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Agentic AI: Buy vs build dilemma

Agentic AI: Buy vs build dilemma 1920 1080 Taras Semeniuk

Discover how to cut through the hype and successfully deploy Agentic AI to unlock smarter automation, improved customer service, and enhanced employee engagement.

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