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Inside Autodesk’s AI-powered sales & CX transformation with Chafik Abdellaoui

Inside Autodesk’s AI-powered sales & CX transformation with Chafik Abdellaoui 1280 720 Taras Semeniuk

In this episode, we chat with Chafik Abdellaoui, Workforce and Quality Manager at Autodesk, about how AI is used in sales and customer experience and the real results.

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Is AI enough? How businesses can stand out

Is AI enough? How businesses can stand out 1280 720 Taras Semeniuk

In this episode, Panos Karagiannis, CEO of Moveo.AI, joins us to explore how AI has been reshaping business automation.

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Agentic AI: Buy vs build dilemma

Agentic AI: Buy vs build dilemma 1920 1080 Taras Semeniuk

Discover how to cut through the hype and successfully deploy Agentic AI to unlock smarter automation, improved customer service, and enhanced employee engagement.

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Revolutionising AI usability with Jakob Nielsen

Revolutionising AI usability with Jakob Nielsen 1280 720 Rebecca Christie

In this episode, UX legend Jakob Nielsen joins VUX World to discuss why AI usability still lags behind and what needs to change.

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AI agents: hype vs reality with Ronald Ashri, OpenDialog

AI agents: hype vs reality with Ronald Ashri, OpenDialog 1280 720 Kane Simms

Ronald Ashri, Co-Founder of OpenDialog, discusses the evolving landscape of conversational AI, including all the hype around AI agents.

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The hidden ceiling in CX automation, and how to shatter it

The hidden ceiling in CX automation, and how to shatter it 1700 954 Taras Semeniuk

Rethink how automation fits into your customer service and unlock the power of human-like AI guidance for complex customer journeys.

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Salzburg AG revolutionises customer service with generative AI, Sarah Haider

Salzburg AG revolutionises customer service with generative AI, Sarah Haider 1920 1080 Kane Simms

In this podcast with Sarah Haider, Digital Manager for Conversational AI at Salzburg AG, we explore the journey of revolutionising customer interactions with generative AI.

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Top AI trends shaping customer experience in 2025

Top AI trends shaping customer experience in 2025 1920 1080 Kane Simms

Learn what’s happening with AI in customer experience and what businesses should focus on in 2025.

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How Rasa is revolutionising conversational AI

How Rasa is revolutionising conversational AI 1920 1080 Rebecca Christie

In this podcast with Alan Nichol, co-founder of Rasa, we chat about the rapidly evolving world of conversational AI and a game changing framework for creating natural conversations.

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The generative AI platform that’s revolutionising business growth, with Noam Fine

The generative AI platform that’s revolutionising business growth, with Noam Fine 1920 1080 Kane Simms

In this conversation, we delve into the transformative potential of generative AI in the contact center with Noam Fine, co-founder and CEO of Hear.ai.

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