From the hype cycle around AI to the real-world constraints enterprises face when adopting new tech, we explore the future of business communications.
read moreDiscover how Essent built an award-winning AI copilot that cut call times, empowered agents, and saved €1.8M – all through innovative design, safe deployment, and real-world innovation.
read moreAs generative AI redefines the contact centre, ensuring consistent performance across complex telephony networks becomes mission-critical.
read moreThe tools enterprises need to radically improve productivity are already here. The challenge is implementing what exists with purpose and precision.
read moreIn this special episode, recorded live at Boost Camp, we have three industry leaders who are shaping the future of conversational AI
read moreDiscover a real-world example of how AI is driving tangible results for a fast-growing apparel brand.
read moreIn this episode, we talk to Guillaume Laporte, Chief AI Officer at Foundever – a $4 billion BPO giant with 150,000 employees worldwide.
read moreIn this episode, we’re joined by Alex Shin, Senior Product Designer at Prudential Financial, to talk about how UX is evolving in the age of LLMs.
read moreKane chats with Braden Ream, CEO of Voiceflow, exploring how and why mid-sized companies are leading the charge in AI agent adoption.
read moreIn this episode, Kane Simms is joined by Katherine Munro, Conversational AI Engineer at Swisscom, for a deep dive into what might sound like an odd pairing: using LLMs to classify customer intents.
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