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Podcast

Conversational AI at Genesys with Harshali Desai and Mitch Mason

Conversational AI at Genesys with Harshali Desai and Mitch Mason 1600 1200 Rebecca Christie

Harshali Desai and Mitch Mason, Genesys, join us to share their insights on the importance of knowledge management as an enabler of CAI automation.

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Conversational AI for drive through restaurants with Anik Seth, HUEX

Conversational AI for drive through restaurants with Anik Seth, HUEX 1600 1200 Rebecca Christie

Anik Seth joins us to discuss how HUEX is bringing conversational AI to drive through restaurants.

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Why Conversational AI is really about business transformation, with Kevin Fredrick, Managing Partner, OneReach.AI

Why Conversational AI is really about business transformation, with Kevin Fredrick, Managing Partner, OneReach.AI 1600 1200 Rebecca Christie

Kevin Fredrick of OneReach.AI joins us and tells us just how Conversational AI can really take your business to the next level.

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An AI modelled on the human brain, with Peter Voss, CEO, Aigo

An AI modelled on the human brain, with Peter Voss, CEO, Aigo 1600 1200 Rebecca Christie

What happens when you build a conversational AI framework that’s modelled on the human brain? The coiner of the term ‘AGI’, Peter Voss, joins us to reveal all.

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Cracking the real world ‘cocktail party problem’ in voice AI with Ken Sutton and Hamid Nawab, Yobe

Cracking the real world ‘cocktail party problem’ in voice AI with Ken Sutton and Hamid Nawab, Yobe 1600 1200 Rebecca Christie

Ken Sutton and Hamid Nawab, co-founders of Yobe, join us to discuss what the meaning of ‘cocktail party problem’ is and how to crack it in with voice AI.

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Scaling a conversation design practice with Meredith Schulz, Sr. Conversation Design Manager, LivePerson

Scaling a conversation design practice with Meredith Schulz, Sr. Conversation Design Manager, LivePerson 1600 1200 Rebecca Christie

Meredith Schulz, Sr. Conversation Design Manager, LivePerson, joins us to talk about how to effectively scale a conversation design practice.

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Why do most chatbots fail? With Dawn Harpster, Talkdesk

Why do most chatbots fail? With Dawn Harpster, Talkdesk 1600 1200 Rebecca Christie

Dawn Harpster, Senior Conversation Architect at Talkdesk, joins us to discuss why most chatbots fail, and how you can design successful digital assistants.

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Unleash the real power of DialogFlow with Rob Lubow, CMO, Botcopy

Unleash the real power of DialogFlow with Rob Lubow, CMO, Botcopy 1600 1200 Rebecca Christie

Botcopy is a Google Cloud Partner that augments the workflow and usability of DialogFlow, making the front end messenger interface customisable.

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Automate the mundane, elevate the humane, with Muddu Sudhakar, CEO, Aisera

Automate the mundane, elevate the humane, with Muddu Sudhakar, CEO, Aisera 1600 1200 Rebecca Christie

Muddu Sudhakar, CEO, Aisera joins us to discuss the Aisera philosophy for AI mediated service provision, and some controversial recommendations.

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The rise of digital humans and branded avatars with Danny Tomsett, CEO, UneeQ

The rise of digital humans and branded avatars with Danny Tomsett, CEO, UneeQ 1600 1200 Rebecca Christie

Danny Tomsett, CEO, UneeQ joins us to talk through the rise of digital humans and branded avatars.

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