AI • Page 16 of 17 • VUX World

Kane Simms
August 11, 2021

AI-driven real time guidance for call centre agents with Balto CEO, Marc Bernstein

AI-driven real time guidance for call centre agents with Balto CEO, Marc Bernstein https://vux.world/wp-content/uploads/real-time-guidance-with-marc-bernstein-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g August 11, 2021 August 11, 2021

Many have tried and failed to use AI for live call centre agent assist. Marc Bernstein shares how it’s done right.

Kane Simms
February 15, 2021

Actionable insights from speech data with Nico Perony

Actionable insights from speech data with Nico Perony https://vux.world/wp-content/uploads/oto-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g February 15, 2021 February 15, 2021

CTO and co-founder, OTO.ai, Nico Perony, shares how emotion and sentiment detection can be used to improve CX.

Kane Simms
February 8, 2021

Does voice first suck? And is it stuck? With Bret Kinsella, John Kelvie and Ahmed Bouzid

Does voice first suck? And is it stuck? With Bret Kinsella, John Kelvie and Ahmed Bouzid https://vux.world/wp-content/uploads/voice-sucks-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g February 8, 2021 February 8, 2021

Join three of the voice AI industry’s leading minds to debate whether voice is living up to its promise and what should happen next.

Kane Simms
February 1, 2021

Bringing human-like performance to AI custom voices with Zohaib Ahmed

Bringing human-like performance to AI custom voices with Zohaib Ahmed https://vux.world/wp-content/uploads/zohaib-ahmed-resemble-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g February 1, 2021 January 29, 2021

Founder of Resemble.ai, Zohaib Ahmed joins us to share how you can bring human-like performance to TTS brand voices.

Kane Simms
January 27, 2021

How we built the HeyMercedes Voice Assistant with Mihai Antonescu

How we built the HeyMercedes Voice Assistant with Mihai Antonescu https://vux.world/wp-content/uploads/Mihai-Antonescu-Mercedes-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g January 27, 2021 January 26, 2021

Mihai Antonescu, Group Product Manager, Experience AI at Mercedes-Benz is one of the brains behind the stand-out Hey Mercedes voice assistant.

Kane Simms
January 25, 2021

Integrating DialogFlow into your contact centre with Justin Randall

Integrating DialogFlow into your contact centre with Justin Randall https://vux.world/wp-content/uploads/justin-randall-comwave-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g January 25, 2021 January 26, 2021

Learn everything you need to know about integrating your first DialogFlow bot into your contact centre.

Kane Simms
January 18, 2021

AI and the future of customer service with Noam Fine, Vonage AI

AI and the future of customer service with Noam Fine, Vonage AI https://vux.world/wp-content/uploads/Noam-fine-vonage-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g January 18, 2021 January 15, 2021

What’s the future of customer service going to look like? And what can businesses do today to prepare for it?

Kane Simms
October 14, 2020

The Rundown: What’s Algolia upto?

The Rundown: What’s Algolia upto? https://vux.world/wp-content/uploads/2020/03/rundown-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g October 14, 2020 October 14, 2020

Learn how Algolia is stepping up the conversational search game with its new suite of products.

Kane Simms
August 18, 2020

Hacking speech systems

Hacking speech systems https://vux.world/wp-content/uploads/img_5845.jpg 863 647 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g August 18, 2020 October 8, 2021

Why speech recognition systems struggle with accents, how you can hack your training data, and the importance of solving ASR at a platform level.

Kane Simms
April 2, 2019

Building an assistant on an assistant with Nick Carey

Building an assistant on an assistant with Nick Carey https://vux.world/wp-content/uploads/2019/04/The-assistant-on-an-assistant-with-nick-carey-website-hero.jpg 1800 1200 Kane Simms Kane Simms https://secure.gravatar.com/avatar/26839585565b6484d0560f5e365378f0?s=96&d=blank&r=g April 2, 2019 April 15, 2019

This week, Dustin Coates and Kane Simms are joined by Nick Carey of Potato to discuss the concept of creating an assistant on an assistant.

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