OpenDialog is pushing the boundaries of conversation design. Find out more about its a unique approach and tooling with Founder, Ronald Ashri
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The future of conversation design
I rocked the boat a little over the last few weeks, making some statements about the future of conversation design. How technology will improve and intent-less NLU and other technology will change the role of a conversation designer. How the way we think about conversations isn’t always conducive to producing great customer experiences.
One company that is pushing the boundaries of conversation design is OpenDialog. It’s unique approach of an intent-last mindset is nothing like I’ve seen before.
Ronald Ashri has been instrumental in leading the OpenDialog team and approach. He joins us this week to share more on the OpenDialog conversation design philosophy, the tooling and his thoughts on the future of conversation design.