automation

Microsoft release Dynamics 365 contact centre with AI at its core

Microsoft release Dynamics 365 contact centre with AI at its core 1600 1200 Kane Simms

Microsoft announce ‘voice channel’ general availability for Microsoft Dynamics 365 Customer Service.

read more

Enterprise conversational automation with Derek Roberti

Enterprise conversational automation with Derek Roberti 1800 1200 Kane Simms

VP Technology at Cognigy, Derek Roberti, joins us to share the ins and outs of enterprise conversational automation.

read more