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Exploring AI conversational intelligence with Surbhi Rathore, CEO, Symbl.ai

Exploring AI conversational intelligence with Surbhi Rathore, CEO, Symbl.ai 1600 1200 Kane Simms

Finding and using data that you didn’t even know existed to improve customer experience and business operations.

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Microsoft release Dynamics 365 contact centre with AI at its core

Microsoft release Dynamics 365 contact centre with AI at its core 1600 1200 Kane Simms

Microsoft announce ‘voice channel’ general availability for Microsoft Dynamics 365 Customer Service.

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Enterprise conversational automation with Derek Roberti

Enterprise conversational automation with Derek Roberti 1800 1200 Kane Simms

VP Technology at Cognigy, Derek Roberti, joins us to share the ins and outs of enterprise conversational automation.

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    Voice AI: Discover what everyone gets wrong, and how to get it right
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