How humans and bots working together in real time can lead to epic customer experiences.
read moreA case study on how Brian Jeppesen and Landry’s restaurants automated upward of 85% of calls using AI.
read moreA deep conversation about how Vocodia is automating voice commerce use cases in the call centre.
read moreLearn how this deep learning technology is generating increased revenue and improved customer outcomes.
read moreBehavioral Signals CEO, Rana Gujral, joins us to share how its emotional AI mediated technology is leading to 12-17% revenue improvement, +8% Call Success Ratio and +10% Customer Satisfaction in the…
read moreOne of the world’s largest cloud CX players, Genesys, on the current and future of AI-driven customer engagement, with VP Product Marketing, Elcenora Martinez.
read moreMany have tried and failed to use AI for live call centre agent assist. Marc Bernstein shares how it’s done right.
read moreFrank Schneider joins us for a record 3rd time to share insights on why digital transformation has always been about voice, and discusses Speakeasy AI’s Speech-to-Intent patent.
read moreHead of Conversational AI and Contact Center at Google Cloud, Antony Passemard, joins us to share all about Google CCAI.
read moreVoicebots for customer service are in increasing demand, but how do you actually integrate one into a contact centre?
read more| Cookie | Duration | Description |
|---|---|---|
| __cf_bm | 30 minutes | This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. |
| bcookie | 2 years | LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID. |
| lang | session | This cookie is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website. |
| lidc | 1 day | LinkedIn sets the lidc cookie to facilitate data center selection. |
| resolution | session | This is a functionality cookie used to collect the horizontal value of the visitor screen resolution. It helps in optimizing the website view to the user. |
| Cookie | Duration | Description |
|---|---|---|
| _ga | 2 years | The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. |
| _gat_gtag_UA_111445333_1 | 1 minute | Set by Google to distinguish users. |
| _gid | 1 day | Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. |
| ajs_anonymous_id | never | This cookie is set by Segment.io to check the number of ew and returning visitors to the website. |
| CONSENT | 16 years 2 months 25 days 18 hours | YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. |
| Cookie | Duration | Description |
|---|---|---|
| bscookie | 2 years | This cookie is a browser ID cookie set by Linked share Buttons and ad tags. |
| IDE | 1 year 24 days | Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. |
| test_cookie | 15 minutes | The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies. |
| VISITOR_INFO1_LIVE | 5 months 27 days | A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. |
| YSC | session | YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. |
| yt-remote-connected-devices | never | YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. |
| yt-remote-device-id | never | YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. |
| yt.innertube::nextId | never | This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen. |
| yt.innertube::requests | never | This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen. |
| Cookie | Duration | Description |
|---|---|---|
| __smSessionId | 9 hours | No description available. |
| __smToken | 1 year | This cookie is set by the Sumo. This cookie is used for verifying whether the user is logged in or not. |
| __smVID | 1 month | This cookie is set by Sumo. The purpose of the cookie is not yet known. |
| _mailmunch_visitor_id | never | This cookie is set by MailMunch which is email collection and email marketing platform. We do not know the exact purpose of the cookie. |
| AnalyticsSyncHistory | 1 month | No description |
| attribution_user_id | 1 year | This cookie is set by the provider Typeform. This cookie is used for Typeform usage statistics. It is used in context with the website's pop-up questionnaires and messengering. |
| cookielawinfo-checkbox-functional | 1 year | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
| debug | never | No description available. |
| intercom-id-or0x2acp | 8 months 26 days 1 hour | No description |
| intercom-session-or0x2acp | 7 days | No description |
| li_gc | 2 years | No description |
| li_sugr | 3 months | No description available. |
| mailmunch_second_pageview | never | This cookie is set by MailMunch which is email collection and email marketing platform. We do not know the exact purpose of the cookie. |
| UserMatchHistory | 1 month | Linkedin - Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. |
