How humans and bots working together in real time can lead to epic customer experiences.
read moreA case study on how Brian Jeppesen and Landry’s restaurants automated upward of 85% of calls using AI.
read moreA deep conversation about how Vocodia is automating voice commerce use cases in the call centre.
read moreLearn how this deep learning technology is generating increased revenue and improved customer outcomes.
read moreOne of the world’s largest cloud CX players, Genesys, on the current and future of AI-driven customer engagement, with VP Product Marketing, Elcenora Martinez.
read moreMany have tried and failed to use AI for live call centre agent assist. Marc Bernstein shares how it’s done right.
read moreFrank Schneider joins us for a record 3rd time to share insights on why digital transformation has always been about voice, and discusses Speakeasy AI’s Speech-to-Intent patent.
read moreHead of Conversational AI and Contact Center at Google Cloud, Antony Passemard, joins us to share all about Google CCAI.
read moreVoicebots for customer service are in increasing demand, but how do you actually integrate one into a contact centre?
read moreEinav Itamar is the founder and CEO of Voca.ai, a technology company specialising in IVR automation using conversational AI. He joins Dustin and Kane to chat about how to create…
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