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conversation design

Voxable Design Assistant streamlines conversation design with help from GPT-3

Voxable Design Assistant streamlines conversation design with help from GPT-3 800 600 Kane Simms

Conversation design tooling company, Voxable, has released the world’s first digital assistant specifically to help conversation designers.

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The future of conversation design with OpenDialog’s Founder, Ronald Ashri

The future of conversation design with OpenDialog’s Founder, Ronald Ashri 1600 1200 Kane Simms

OpenDialog is pushing the boundaries of conversation design. Find out more about its a unique approach and tooling with Founder, Ronald Ashri

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The journey into conversation design with Heyday’s Anna Ralph

The journey into conversation design with Heyday’s Anna Ralph 1800 1200 Kane Simms

Heyday was recently acquired by Hootsuite. Learn from the Team Lead, Conversation Design, Anna Ralph about her journey into conversation design.

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Voice design at Comcast, with Chuong Nguyen and Carolyn Reed

Voice design at Comcast, with Chuong Nguyen and Carolyn Reed 1800 1200 Kane Simms

Learn how to create a research-backed voice AI practice from one of the world’s premier voice AI teams at Comcast.

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Talking conversation design with Maaike Groenewege

Talking conversation design with Maaike Groenewege 1800 1200 Kane Simms

Maaike Groenewege joins us to share some unique insights and perspectives on conversation design theory, techniques, tools and practice.

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Step up your chatbot and voice assistant game

Step up your chatbot and voice assistant game 1800 1200 Kane Simms

There’s too many average conversational AI implementations that are ill-designed and not greatly useful. Don’t fall into that trap. This short story is about a generally less than desirable experience…

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What is SSML (Speech Synthesis Markup Language)? A beginner’s guide

What is SSML (Speech Synthesis Markup Language)? A beginner’s guide 1800 1200 Kane Simms

An introductory guide to SSML (Speech Synthesis Markup Language), what it is and how you can use it in speech and voice applications.

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Designing charismatic voice assistants with Marie Kleinert and Ray-Allen Taylor

Designing charismatic voice assistants with Marie Kleinert and Ray-Allen Taylor 1800 1200 Kane Simms

Insights from the VUI Agency on how to design charismatic voice assistants.

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A framework for consistently measuring the usability of voice and conversational user interfaces

A framework for consistently measuring the usability of voice and conversational user interfaces 1800 1200 Kane Simms

Answering one of the questions we get asked repeatably: how to measure the usability of conversational user interfaces, like chat bots and voice bots, and their impact on customer experience.…

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Are you over-polishing your chatbot?

Are you over-polishing your chatbot? 904 678 Kane Simms

When designing a chat bot or voice bot, be careful not to over-polish your dialogue. Keep it natural and free flowing. Here’s how.

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    Exclusive insight report: How AI agents keep CX stable when volume explodes
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