CX

True omni-channel AI-powered customer experience with Ujet CEO, Anand Janefalkar

True omni-channel AI-powered customer experience with Ujet CEO, Anand Janefalkar 150 150 Kane Simms

Ujet has a truly unique approach to customer support. With its true omni-channel approach and AI-powered technology, brands are pushing the boundaries of customer experience excellence. You really need to…

read more

You’re thinking about conversational AI all wrong

You’re thinking about conversational AI all wrong 1800 1200 Kane Simms

Here’s why you’re thinking about conversational AI all wrong and why it’s more transformative than you think.

read more

How voice of the customer can enhance your conversational automation strategy with Nate Brown

How voice of the customer can enhance your conversational automation strategy with Nate Brown 1800 1200 Kane Simms

Chief Experience Officer at Officium Labs, Nate Brown, talks voice of the customer.

read more