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persona

Debt collections are challenging, and changing

Debt collections are challenging, and changing 1920 1133 Ben McCulloch

People who end up in debt can feel that their situation is spiralling out of control. So how can automation help? Find out in this article.

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Your bot’s really an employee with superhuman responsibilities

Your bot’s really an employee with superhuman responsibilities 1456 816 Ben McCulloch

Discover what conversation designers should consider when working on their assistant’s persona.

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Conversations Squared #3 Esha Metiary

Conversations Squared #3 Esha Metiary 2047 2047 Ben McCulloch

Esha Metiary, Lead Conversation Designer, Bol.com, talks about why some assistants should be prepared to discuss political matters.

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Conversations Squared #2 – Jason F. Gilbert

Conversations Squared #2 – Jason F. Gilbert 2380 2380 Ben McCulloch

Jason F. Gilbert (aka The BotMan) is the Lead Character Designer at Intuition Robotics. Originally a filmmaker, he’s worked on loads of bots through the years for various brands on…

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A novel approach to designing bot personas

A novel approach to designing bot personas 1120 840 Ben McCulloch

“There is no such thing as a voice user interface with no personality,” according to Voice User Interface Design, written by Michael H. Cohen, James P. Giangola and Jennifer Balogh in…

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What is SSML (Speech Synthesis Markup Language)? A beginner’s guide

What is SSML (Speech Synthesis Markup Language)? A beginner’s guide 1800 1200 Kane Simms

An introductory guide to SSML (Speech Synthesis Markup Language), what it is and how you can use it in speech and voice applications.

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Designing charismatic voice assistants with Marie Kleinert and Ray-Allen Taylor

Designing charismatic voice assistants with Marie Kleinert and Ray-Allen Taylor 1800 1200 Kane Simms

Insights from the VUI Agency on how to design charismatic voice assistants.

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Bringing human-like performance to AI custom voices with Zohaib Ahmed

Bringing human-like performance to AI custom voices with Zohaib Ahmed 1800 1200 Kane Simms

Founder of Resemble.ai, Zohaib Ahmed joins us to share how you can bring human-like performance to TTS brand voices.

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