Product Owner, Dialogue Management, AI and ML Group at Swisscom, Roger Dill, and CEO of Artificial Solutions, Per Ottosson, share insights on how to scale a conversational AI practice.
read moreThere’s too many average conversational AI implementations that are ill-designed and not greatly useful. Don’t fall into that trap. This short story is about a generally less than desirable experience…
read moreHere’s why ‘containment rate’ isn’t the right way to measure the success of your chat bot or IVR bot and the 3 things you should use instead.
read moreIf you’re considering using voice assistants like Alexa and Google Assistant for marketing, here’s a few things to watch out for.
read moreIs being first to adopt conversational AI worth it? Or should you wait? https://www.youtube.com/watch?v=IEkW2rAkUdo The people that go first tend to make mistakes that the rest of the market can…
read moreOne of the differences between conversational AI and, say, your website or most other channels that don’t rely on natural language is that…
read moreHow you can and why you should add voice capability to your software, apps and screens.
read moreSoundHound Inc is enabling brands like Mercedes and Mastercard to cause disruption with voice AI. Find out how with VP Product Marketing, Mike Zagorsek.
read moreGoogle is rolling out RCS messaging and partnered with BT to bring conversational messaging on Android to life. And it’s good!
read moreStandford University found that chatbots and voicebots that are positioned as toddlers fair better than those positioned as experts.
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