JP joins us as he talks about the biggest opportunities and considerations for brands seeking to use generative AI in customer experience.
read moreAndrew Moorhouse joins us as he shares that the proof is in YOUR data!
read moreMara Cairo, Product Owner, Amii joins us as she discusses AI Literacy
read moreAdam Odessky, Sensley joins us as he discusses AI being used in Healthcare
read moreI recently had the pleasure of running a webinar with Michael Kropidlowski, Kore.ai and Mike Farrell, Farrell Insights. In the webinar, we reviewed two new pieces of research. The first…
read moreRonald Rubens, Sentio CX joins us as he shares AI-based routing in contact centres.
read moreIt’s common for teams to have both programmers and conversation designers. You need both to get a solid result. They’re both aiming to create the same thing (a robust conversation…
read moreLLMs have made quite a mark haven’t they? They were just a whisper within conversational AI in the past few years. Now they’re getting an unbelievable amount of exposure. It’s…
read moreTim Friebel joins us on our VUX world podcast as he shares insights into customer journey analytics.
read moreKim West joins us as she shares with us the approach Uniphore is using to conversational automation.
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