Is being first to adopt conversational AI worth it? Or should you wait? https://www.youtube.com/watch?v=IEkW2rAkUdo The people that go first tend to make mistakes that the rest of the market can…
read moreOne of the differences between conversational AI and, say, your website or most other channels that don’t rely on natural language is that…
read moreWhat’s the future of customer service going to look like? And what can businesses do today to prepare for it?
read moreFounder and Lead Analyst at Opus Research and speech tech veteran, Dan Miller, chats contact centre voice AI and what to expect in 2021.
read moreDirector, Service Design, AIG, Stuart Silverstein talks bringing voice into your UX skill set.
read moreThe latest customer behavioural trends on voice commerce from the Vixen Labs Voice Commerce Report.
read moreDiscussing the Voxta platform, voice in India and the value of independent voice assistants.
read moreHow you can and why you should add voice capability to your software, apps and screens.
read moreSoundHound Inc is enabling brands like Mercedes and Mastercard to cause disruption with voice AI. Find out how with VP Product Marketing, Mike Zagorsek.
read moreIt’s ironic, but you might not have a choice about voice.
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