CTO and co-founder, OTO.ai, Nico Perony, shares how emotion and sentiment detection can be used to improve CX.
read moreJoin three of the voice AI industry’s leading minds to debate whether voice is living up to its promise and what should happen next.
read moreFounder of Resemble.ai, Zohaib Ahmed joins us to share how you can bring human-like performance to TTS brand voices.
read moreMihai Antonescu, Group Product Manager, Experience AI at Mercedes-Benz is one of the brains behind the stand-out Hey Mercedes voice assistant.
read moreLearn everything you need to know about integrating your first DialogFlow bot into your contact centre.
read moreWhat’s the future of customer service going to look like? And what can businesses do today to prepare for it?
read moreFounder and Lead Analyst at Opus Research and speech tech veteran, Dan Miller, chats contact centre voice AI and what to expect in 2021.
read moreDirector, Service Design, AIG, Stuart Silverstein talks bringing voice into your UX skill set.
read moreThe latest customer behavioural trends on voice commerce from the Vixen Labs Voice Commerce Report.
read moreDiscussing the Voxta platform, voice in India and the value of independent voice assistants.
read more